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Surfacing high-impact health solutions.

The Health+ program applies human-centered design and research to cultivate solutions to the most pressing healthcare challenges.

Achieving health equity.

Health+ helps achieve health equity through patient-focused research, engagement, data, and innovation. Each Health+ cycle focuses on a specific, high-impact health issue, with the goal of fostering creative problem solving and solutions.

How Health+ Cycles Work

Health+ cycles are successfully delivered through a series of connected phases.

A discussion around a specific health concern.

Working closely with partners to assess candidate health issues for program fit and budget, alignment is established around high-level goals, identification of stakeholders and key audiences, and a high-level project plan.

A comprehensive discovery process.

Discovery involves getting to know stakeholders, consuming existing research, conducting workshops, interviewing and engaging affected audiences, and synthesizing findings into a highly-functional report.

Research validation and solution ideation.

Working with subject-matter experts and target audiences, discovery findings are validated in collaborative sessions and used to identify, prioritize, and ideate around the direction of possible solutions.

Implementation of inspired solutions.

A Healthathon—a play on the typical hack-a-thon that’s focused on the creation of solutions in the healthcare space—is conducted with stakeholders, target audiences, and others as collaborators.

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Busting silos where they’re found.

Health+ breaks down silos between hardworking clinicians, policy makers, healthcare providers, government personnel, and others, engaging patients and families in a prismatic approach to improving outcomes for the communities affected by the health issue in focus.

Activities and Deliverables

Health+ includes a range of activities and deliverables which can be scaled up or down to meet your budget and/or timeline.

Intake

Activities

  • Define the problem you aim to solve
  • Identify project stakeholders, collaborators, and champions
  • Align our team members, select a timeline, and identify key tasks and deliverables
  • Facilitate an initial kickoff event

Output

  • Co-created team charter
  • Agreed-upon project goals
  • Stakeholder map and project partners contact sheet
  • Draft communications plan and digital media strategy for the cycle

Discovery

Activities

  • Facilitate a project kickoff workshop(s)
  • Draft research plan
  • Consume desk research to gain a thorough understanding of the issue’s landscape
  • Recruit stakeholders and research participants
  • Conduct interviews and other research activities
  • Synthesize and validate research findings

Output

  • Refined, data-informed problem statement
  • Research findings presented as archetypes and/or personas, themes, and journey maps
  • Opportunities and recommendations
  • Accessible research report (digital and/or print)
  • Video concept(s)
  • Website direction
  • Awards structure for Healthathon
  • Marketing and communications to support program events and increase visibility

Ideation

Activities

  • Facilitate workshops or roundtables (remote or in-person)
  • Create research packages
  • Match data to personas/archetypes
  • Launch press and communications to generate buzz and interest around program events and deliverables
  • Develop theme/challenge packages that outline specific challenges to be addressed
  • Prepare technical and logistical aspects of the upcoming Healthathon

Output

  • Ideation report
  • Updated themes
  • Validated research findings
  • Refined theme/challenge packages including discovery artifacts, data sets, and ideation outputs
  • Public presentation of research report
  • Logistical and technical guidelines for the Healthathon
  • Marketing and communications pieces to support the report and upcoming Healthathon

Implementation

Activities

  • Launch press and communications to promote Healthathon participation and awareness
  • Recruit Healthathon participants and finale attendance
  • Facilitate judging of innovative solutions
  • Coordinate public presentations
  • Create research packages
  • Organize and facilitate Healthathon
  • Edit video footage from finale
  • Create website

Output

  • Communications package including audio/visual capture of the event, social media promotion materials, and blog content
  • Healthathon kickoff event, open to the public
  • Healthathon finale event, open to the public
  • Video(s)
  • Website launch
  • Health+ cycle repository for storing reports, briefings, video recordings, visual assets, and presentations
  • Marketing and communications around the finale and awards

Establishing and building trust.

Health+ engages the community, from patients to policy makers and from clinicians to thought leaders, on health issues that often have tense histories. We work conscientiously to understand and validate problems and opportunities, building the trust and community that are essential foundations for innovative solutions.

Work With Us

Health+ is reachable through a number of different avenues, because bureaucracy shouldn’t get in the way of critical healthcare innovation.

Contract Vehicles

  • GSA IT Schedule 70 (prime)
  • VETS 2
  • 8(a) STARS II
  • CIO-SP3
  • CMS SPARC

Federal

  • 8(a) Certified
  • Service Disabled Veteran Owned Small Business (SDVOSB)

DC

  • Certified Business Enterprise